CONTACT / HILLINGDON
Contact Our Pest Control Team in Hillingdon

Call +44 20 3966 3089 to describe the signs, affected rooms and property location. You can enquire without identifying the pest first. For an overview of the work you can discuss, explore our pest control services.
Emergency pest control enquiries
Call promptly when activity is spreading, pests are reaching food preparation areas or the problem is disrupting the use of a room. Explain what has changed: a sighting in daylight, fresh droppings near stored food or insects appearing in several rooms gives the conversation a clearer starting point than simply saying the problem is urgent.
Describe any immediate access difficulties and whether the property is a home, rented accommodation or business. The next steps depend on the signs, the setting and the availability discussed during the call. An urgent enquiry does not establish a treatment method on its own. For suspected rodents, our mice control information explains why the places where signs appear matter.

BEFORE YOU CALL
What to tell us when you call
What pest or signs have you noticed?
Describe what you saw, its approximate size and any droppings, damage, noises or shed skins. Say if identification is uncertain rather than guessing.
Where is the activity?
Name the affected rooms and the exact places where signs appear, such as a cupboard edge, carpet border or loft hatch. Mention shared spaces too.
How long has this been happening?
Give an approximate first sighting and explain whether signs are occasional, increasing or returning. Recent deliveries, travel or building work may help provide context.
Has anything already been tried?
Mention previous visits, products used and when they were applied. Retain any instructions or treatment records so the next assessment can take them into account.
Are children or pets present?
Explain who uses the affected rooms and mention pets, aquariums or particular access needs. Ask about preparation and any restrictions relevant to the proposed work.
How can the affected areas be accessed?
Describe locked rooms, loft access, heavy furniture and landlord or building manager permissions. Agree access arrangements before attempting to move awkward items yourself.
Discuss your Hillingdon location
Give the postcode and local area so coverage can be checked for the particular address. The map on this page provides an orientation to Hillingdon; it represents the area being discussed, rather than a visitor office or a booking confirmation. If the property is near a borough boundary, mention that when you call.
For a flat or commercial building, explain which entrance serves the affected premises and whether another person controls shared areas. Location, parking restrictions and arrangements for reaching the property can all affect how a proposed visit is organised. Confirm these details when discussing an appointment.
What happens after your call
The initial discussion helps establish what needs checking and which questions remain open. Where a visit is appropriate, clarify its purpose, the areas to be accessed, the quoted work and any preparation before confirming arrangements. Inspection findings may affect the treatment recommendation, particularly when the pest has not yet been identified.
Ask which instructions apply to your property before moving furniture, clearing cupboards or handling belongings. For example, suspected bed bugs need a different assessment from insects around a kitchen appliance; our bed bug treatment page describes that distinction. Keep a note of the agreed arrangements and raise any practical difficulty before the visit.

CONTACT QUESTIONS
Planning the next step
Can I call if I cannot identify the pest?
Yes. Describe the signs and where they occur. Identification may require inspection, so a telephone description alone may not settle the cause.
Can a price be agreed during the call?
Describe the property and extent of the problem first. Ask what the quotation includes and whether inspection findings could change the proposed work.
Do I need to clear every room before calling?
No. Discuss the affected areas first and ask which preparation is relevant. Moving belongings between rooms can complicate some pest problems.
Can tenants make an enquiry?
Yes. Explain that the property is rented and clarify who can authorise work and arrange access, including any involvement needed from the landlord.
What should a business mention?
Give the type of premises, affected working areas and any operational restrictions. Explain whether access needs coordination with a manager or other occupiers.
What if I notice new signs before the visit?
Make a brief note of where and when they appeared and provide an update. Changes in activity can help focus the inspection and access arrangements.
Discuss the signs at your property
Explain what you have noticed and the spaces affected. Confirm availability, the proposed visit and preparation directly with the team.